FAQ’s

FAQ

If your question is not answered here, please do not hesitate to Contact Us.

Q: As a wine club member, do I receive a discount on wines I buy at Vrede en Lust winery?
A: Monthly members receive 25% off of all wines and merchandise at the tasting room while our Quarterly members receive a 20% discount. Bi-Annual members receive a 15% discount. This offer applies to all additional purchases on our on-line store as well.

Q: How do I find out about wine club special events?
A: With each shipment you will be notified of upcoming events in the wine club newsletter. Information regarding special events will also be posted on the wine club section of our website.

Q: May I select my own wines for each shipment?
A: Unfortunately not.  We choose specific wines for each shipment to ensure you taste a variety of our range. You do however have the option of choosing between our wine preferences namely: Red Only, White Only, Mainly Red, Mainly White or our most popular option; Seasonal

Q: How much does being a wine club member cost?
A: Membership is free. You must however take your chosen shipments per annum as per your agreement with us.

Q: How do the charges work for the shipments?
A: You will be charged for shipping for each delivery made. Please refer to the shipping inquiries page for which rates apply to you.

Q: Can I purchase a gift membership?
A: A gift membership is a perfect gift for a friend or family member that is a wine lover or just starting to learn about wines. All shipments and membership materials will be sent to the gift recipient as well as all of the benefits that come with being a member. Your credit card will be charged each shipment and the recipient will not receive any invoices or charges. Upon sign up, we will send the recipient notification of your thoughtful gift. When you are ready to cancel the gift membership, simply notify us in writing and we will process your request.

Q: How can I schedule my complimentary cellar tour, vineyard tour or private tasting?

A: You may call or email regarding availability.

Q: How long must I remain a member?
A: We require that you commit to the membership for one full year and thereafter you may cancel at any time.

Q: How do I cancel my membership?
A: You may cancel your membership by contacting us via email, mail or fax.

Q: What happens if I move?
A: Please notify us prior to your move by phone, email, mail or fax. Vrede en Lust is not responsible for shipping charges incurred due to misdirected wines.

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